Question 1

How long does delivery take?

Accepted Answer

Orders over R500 ship free across South Africa. Most orders arrive within 3–7 working days, and you can track every order from your account or the order tracking page.

Question 2

What is your returns policy?

Accepted Answer

You have 30 days to return any unwanted item in its original condition and packaging. Faulty or damaged goods are replaced or refunded in full, and warranty claims are handled by our support team.

Question 3

Do you install lighting and solar systems?

Accepted Answer

Yes. RMade designs, supplies and installs lighting and solar solutions. Book an installation or site visit online and our team will handle everything from assessment to commissioning.

Question 4

Can I see how a light or solar panel will look before I buy?

Accepted Answer

Yes. Our free design studio lets you upload a photo of your space and visualise RMade catalogue products in place before you order, with no commitment required.

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