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Payments
Payments Explained
Accepted payment methods, what to do about failed or duplicate charges, and invoices.
Payment methods
Rmade accepts the payment options shown at checkout, including card payment and EFT. Available methods may vary per order type and are always listed before you pay.
Payment failed?
If your payment fails, your order shows a failed payment status. Nothing is charged on a failed attempt — simply:
- Open the order from My Orders.
- Retry your payment, or choose a different payment method.
- If it keeps failing, contact support and we'll help you complete the order.
Charged twice?
Occasionally a bank shows a pending authorisation alongside the real charge. The authorisation usually clears automatically within a few business days. If it doesn't, contact support with your order number and we'll investigate.
Invoices
Need a tax invoice? Contact support with your order number and we'll email it to you.
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