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Orders
How to Track Your Order
Check live order status and delivery milestones in My Orders or via Track Order.
Checking your order status
- Sign in to your Rmade account.
- Go to My Orders from the account menu.
- Tap any order to see its current status and progress milestones.
You can also use Track Order from the top bar — it shows the same live status with a step-by-step progress view.
What the statuses mean
- Pending — we've received your order and are confirming it.
- Confirmed — payment confirmed and your order is queued.
- Processing — your order is being picked and packed.
- Shipped — on its way. Delivery dates appear once the courier scans your parcel.
- Delivered — complete. If anything looks wrong, contact support right away.
Not signed in when you ordered?
Guest orders can still be tracked from the Track Order page using your order number and the email address you used at checkout.
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